Contact Us
Due to limited staffing during COVID-19 crisis, customer service responses may be delayed. The best way to reach us is using the form below. Representatives are working hard to respond to all requests as soon as possible but it may take a little longer than usual. We appreciate your patronage and your patience.
CONTACT INFORMATION:
Customer Service:
support@usauctiononline.com Consignor Agencies: consign@usauctiononline.com Federal/State/Municipal Agencies: contract@usauctiononline.com
Headquarters:
U.S. Auction Online 438 N Frederick Ave, Ste 318 Gaithersburg, MD 20877 Hours: Monday - Friday 10AM to 4 PM EST
U.S. Auction Online hosts new auctions weekly, providing you with fresh opportunities to bid on exclusive items. Rest assured, 100% of our merchandise is backed by our U.S. Auction Online Guarantee. If there is a significant discrepancy between the item you bid on and the item you receive, you can return it to us for a full refund.
We make payments convenient and flexible, accepting credit cards, wires, and PayPal. For added convenience, we also offer installment payment plans. Don't forget to read our terms for more details. Visit our website frequently for exciting promotions such as free shipping, reduced buyer’s premium, and even free auction credit to use as you wish—no strings attached. Happy bidding!